Constructive criticism can be helpful when used with the intent of helping or improving a situation in the workplace.
However, it can be one of the most challenging things, not only to receive, but also to give. It can often involve various emotions and feelings, which can make matters delicate.
When management learns effective ways to handle and deliver constructive criticism, employees can not only learn from their mistakes, but even benefit from them.
Online courses typically run from 60- to 90-minutes, can be stopped and resumed at any time, and require a minimum 80% quiz score to receive a certificate of completion.
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