Technology is always changing – and always improving. Once customer support was only offered by calling a 1-800 number and talking to someone on a phone.
These days, customer support can be carried out in a variety of methods, including text messages and webchats.
Your customers are always changing and so is the technology they use, so make sure you’re keeping up with both!
Online courses typically run from 60- to 90-minutes, can be stopped and resumed at any time, and require a minimum 80% quiz score to receive a certificate of completion.
Subscriptions provide access to all courses in the Course Catalog.