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Customer Service

Customer Service

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Each and every one of us serves customers, whether we realize it or not. Maybe you’re on the frontlines of a company, serving the people who buy your products.

Perhaps you’re an accountant, serving the employees by producing their pay checks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.

This course will look at all types of customers and how we can serve them better and improve ourselves in the process.

Online courses typically run from 60- to 90-minutes, can be stopped and resumed at any time, and require a minimum 80% quiz score to receive a certificate of completion.

Subscriptions provide access to all courses in the Course Catalog.