Wherever two or more people come together, there is the possibility of conflict.
This course will give participants a six-step process that they can use to modify and resolve conflicts of any size.
You will also learn crucial conflict resolution skills, including dealing with anger and using the Agreement Frame.
Online courses typically run from 60- to 90-minutes, can be stopped and resumed at any time, and require a minimum 80% quiz score to receive a certificate of completion.
Subscriptions provide access to all courses in the Course Catalog.